Verification of Competency (VOC)

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A Verification of Competency, commonly known as a VOC, is a practical way for businesses to confirm whether an operator can use equipment safely and competently in a workplace setting.

A licence, ticket, or previous training record shows that a person has been trained or assessed at a point in time. However, workplaces change. Equipment, procedures, traffic areas, loads, hazards, and operator habits can all change over time.

A VOC helps businesses check whether an operator can still apply their skills safely in the current workplace environment.

 A VOC may be useful when:

• an operator is new to your site 
• an operator has not used the equipment for some time 
• a business wants to confirm an operator’s current skill level 
• equipment, site layout, procedures, or workplace risks have changed 
• unsafe habits or inconsistent operation have been observed 
• a client, principal contractor, or site requires evidence of current competency 
• training records need to be updated or strengthened 

A VOC is best suited to operators who already have experience and are expected to demonstrate safe, competent operation.

If an operator has limited experience, skill gaps, unsafe habits, or has not operated for a long period of time, refresher training or practical coaching may be more suitable before a VOC is completed.

ReadyWork Australia can help identify whether a VOC or refresher session is the best fit for your team.

ReadyWork Australia focuses on the skills operators need to use equipment safely on site.

VOC assessments can be tailored to your equipment, layout and procedures

The aim is simple: a clear, practical assessment that supports safer equipment use and stronger training records.

 ReadyWork Australia can support workplace VOC's for:

• forklifts 
• order pickers 
• walkie stackers 
• electric pallet jacks 
• elevated work platforms 

ReadyWork Australia provides practical workplace training and verification services designed to support safer equipment use and clearer training records. 

A VOC does not replace a High Risk Work Licence where one is legally required. It also does not replace formal training where that training is required for the task, equipment, or workplace.

VOC assessments are designed to help businesses confirm current operator ability, support safer workplace practices, and keep training records clear and up to date.